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Proactively manage water discolouration with clean, actionable data and reduce reliance on reactive approaches.
Managing Discolouration to Enhance Customer Experience
Despite significant progress, water discolouration remains one of the main causes of customer dissatisfaction.
Many utilities still rely on lagging indicators—such as customer complaints and compliance failures—resulting in a reactive approach.
TSI supports a shift to proactive management, using clean, actionable data to identify and address risks before customers are impacted.
Our Solution
Flowmaster_PFT NephNet
Flow, Turbidity and Pressure
Measurements All-in-One Unit
Simultaneously Logs Flow, Turbidity and Pressure
App to Send Log Files to Cloud
Robust Compact and Portable
One-Man Lift device
Flowmaster_PFT M-Node
Flushing
Trunk Mains Conditioning
Minimum Night Flow Measurements
DOMS and Other Water Main Maintenance Works
Documents
Managing Water Discolouration to Enchance Customer Experience.pdfThe Challenge
Material accumulates in water pipelines over time and becomes mobilised during changes in flow, causing discolouration.
- Where should flows be elevated?
- How often should intervention occur?
- How quickly does material regenerate?
A Proactive, Data-Driven Approach
TSI converts complex flow and turbidity data into a single metric: Mass Mobilised.
- Quantifies material moved during flow events
- Indicates discolouration risk
- Supports proactive decision-making
How It Works
- Capture – Flow, pressure and turbidity data (Flowmaster_PFT)
- Process – Automated into clean, actionable data
- Analyse – Visual insights in AquaVault Plus
- Act – Target high-risk areas
Our Solutions
Flowmaster_PFT: Integrated device capturing flow, pressure and turbidity in a single solution.
AquaVault Plus: Delivers clean, actionable data through real-time dashboards, automated processing, and spatial insights—saving significant time for data analysts.
Key Benefits
- Proactive over reactive management
- Clean, actionable data instantly available
- Significant time savings for analysts
- Targeted, efficient interventions